A well-delivered parcel starts with a driver who does the job well. At Limo Trends, every driver is monitored on three points, every day. Here is how it works.
1. Driving, monitored on every trip
A road-safety app scores every trip. It protects the parcels on board, the vehicles and the drivers themselves.
2. Delivery procedures, checked
We check that procedures are followed: calling the recipient, the photo proof, handing over in person when required. A driver who repeats a mistake after a warning leaves the operation.
3. One file per driver
Every complaint and every compliment from your customers goes into the file of the driver concerned. That file counts towards their bonuses, or towards sanctions. So a driver knows that the care they put into a delivery is noticed.
And when an incident happens anyway
A breakdown or an accident can always happen. When it does, another driver picks up the goods and completes the delivery: your customer does not see the incident. Our insurance broker then handles the claim quickly.
The result
99.8% of our deliveries succeed on the first attempt. If you want to see how these checks apply to your rounds, ask for a quote and we will walk you through it in our first conversation.
